I have had an email stating that I am going to be upgraded to full fibre free of charge and will get a faster speed as part of the deal, without any change to my existing contract or prices. I am currently out of contract and seriously considering my options as to whether to move to another provider. Can I be sure that this free upgrade will not cause any problems relating to my out of contract status?
Ask BT, but I very much suspect it will involve a new 2 year contract.
If you've been proactively offered a move to FTTP without initiating any contact it will not involve a new contract, it only applies a new contract if mutually agreed
In your post you literally say "without any change to my existing contract or prices" too ie no new contract
| Get ready - you're getting Full Fibre broadband with a free speed boost |
Hello, What happens next? Our installation partner, Openreach, will send you an SMS or email to arrange for an engineer to install Full Fibre at your property. Openreach will provide a suggested time and date. Confirm which day works for you. An engineer will come and carry out the work. You can sit back and relax, knowing your home phone service and broadband are future-proof. Once you're on Full Fibre, we'll be back in touch with a free speed upgrade for you Ironically, if I was still under contract I would be confident this was a free deal for the remainder of my term but, becausee I am out of contract the line 'Your monthly price and contract will stay exactly the same.' is a bit confusing,
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