Game pass

[Anthonyrooney]

Hi signed up for a package including 12 month game pass ultimate after waiting for 14 day cooling period to pass and paying first bill I am still unable to activate Xbox game pass. Message pops up when following instructions ‘unable to process this request. Please try again’ . Can anyone help me called and tried to chat however getting no satisfaction. Thanks

[PaddyB]

Hi @Anthonyrooney,

Thank you for posting and welcome to the community. I'm sorry you haven't been able to activate your Game Pass. Send me your details and I'll get this sorted.

I have sent you a private message with instructions for contacting the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy