Hello all I keep getting emails telling me to get my gift card. But I can’t find it anywhere lol
just wondering if anyone could help me out with this please
many thanks xx
Hey there @katdella
Welcome to the BT Community forum 😊
Are the emails you're receiving recommending you try logging into your account to claim your reward card?
You can find more information on how to claim on our help pages here too.
Peter
Thank you for your reply
yes I’ve read and reread all on getting your gift card and I still can’t get anything xx
Thanks for checking that out for me @katdella.
What happens when you select the option to redeem your card and log in? Can you see anything mentioned about this offer?
Also what offer did you go for that you're meant to receive this with?
Peter
Hello
there’s no mention of the gift card at all that I can find
I don’t have a clue I’ve just been getting emails telling me to claim my 50£ gift card as I’ve just taken out broadband and tv with bt
many thanks xx
Thanks @katdella.
I've picked up your private message now so we can get this investigated further 😊
Peter