Solved: Re: Returning kit

mqg06kvu · ‎06-09-2024

Hi BT,

I am having the same issue.

I have returned the kit in July 2024 and have been emailed 5 September 2024 stating I will be charged £63 for an unreturned kit.

Mod - Edited to remove tracking number

imjolly · ‎06-09-2024

@mqg06kvu

as you have tracking number phone CS 03301234150 and they will update you account or try 'message us' at billing

https://www.bt.com/help/contact-bt/account-and-billing/broadband

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