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mqg06kvu
Beginner

on ‎06-09-2024 9h40 - last edited on ‎06-09-2024 9h52 by Moderator

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Message 1 of 2

Re: Returning kit

Hi BT, 

 

I am having the same issue. 

 

I have returned the kit in July 2024 and have been emailed 5 September 2024 stating I will be charged £63 for an unreturned kit. 

 

Mod - Edited to remove tracking number

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imjolly
Distinguished Sage
Distinguished Sage

on ‎06-09-2024 9h47

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Message 2 of 2

Re: Returning kit

@mqg06kvu 

as you have tracking number phone CS 03301234150 and they will update you account or try 'message us' at billing

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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