3 months has now passed since we signed up for Fibre broadband only to find that an Openreach 'Dig Team' need to step into action to replace a damaged conduit to enable another team to run the cable to the house - they arrived 2 days after we placed the order, sprayed the garden with white lines for the team to dig along and 3 months later the 'Dig Team' have still not appeared (obviously the white lines have now washed away!). We have put in an official complaint with BT but they say there hands are tied with Openreach so unable to do anything. Sadly we can't find alternative providers as they are all tied in with Openreach and the infamous 'Dig Team' - has anyone out there had similar experience or even know of the 'Dig Team' - really getting fed up with the constant false promises.
