How to stop bill reminders

[jdrew30]

BT used to supply my landline and broadband and Iusef to have a BT SIM contract. I still use the BT free email but I swapped suppliers for my phone and broadband / mobile over a year ago.

I am still receiving emails to remind about my new bill. I've phone 150 and was advised to ignore the emails. However, I want them to stop. Can anyone e advise me?

[imjolly · Accepted solution]

try contacting the billing team using message now

https://www.bt.com/help/contact-bt/account-and-billing/broadband

[jdrew30]

Thanks for the link. I'll use it to contact BT