I AM NOT A CUSTOMER BUT RECEIVING EMAILS

[Anonymous]

I am not a BT COMM customer. When I started the emails I couldn't figure out how to email and let the BT Comm know. When I saw that the person had obviously had BT COMM at their house I figured you had a way to communicate with them. Now I'm getting emails about payment needed now. I do not want emails coming from some collection place. How do I stop these emails from coming?

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[Anonymous]

Thank you. I appreciate it. I'm about 5 hours behind here so I know it might not happen today since I'm going to be out and about.

[DavidM]

Hi @Anonymous and welcome.

I'm sorry you're receiving these emails. I'll be happy to look into this for you. Please check your inbox for my message and drop me over as much detail as possible.

Cheers

David