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Anonymous
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Message 1 of 3

I am no longer a BT customer and wish my BT ID account to be deleted along with my PII

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I am no longer a customer of BT - could someone advise how I request my account and details to be deleted?

I wish for my email account to be deleted (never used) and my web site login details to be deleted so it is not at risk of being hacked/hijacked etc.

I need my PII to be deleted as well such as mobile numbers and addresses etc.

 

Thanks in advance

 

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Message 2 of 3

Re: I am no longer a BT customer and wish my BT ID account to be deleted along with my PII

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Hi @Anonymous Thanks for posting, you can make that request on the BT Privacy policy website. 

Thanks

Neil

Anonymous
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Message 3 of 3

Re: I am no longer a BT customer and wish my BT ID account to be deleted along with my PII

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thank you for the link.

Its very frustrating and inefficient for folks to find this information. I have spent a lot of time searching around when this information should be on 'MyBT' site / pages.

I have spent so much time trying to get the answer so appreciate the information.

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