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Message 1 of 2

I can't claim my reward

I've just been connected to BT Full Fibre. I keep getting reminders to claim a reward, but the link goes to the generic BT home page.

Could someone help please?

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Message 2 of 2

Re: I can't claim my reward

@Rhodri 

Welcome to this user forum for BT Residential phone and broadband customers.

A recent post from a moderator recommended to try this.

"If you message us from the Contact Us pages a guide will be able to help you with that"

Give that a try.

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