I ordered the package
Got the disc delivered however it was in rubber bands placed by royal mail because the plastic wrapping was ripped
Has the hybrid been lost by royal mail?
None of the two tracking numbers provided by BT work on the track my parcel section of royal mail website
Edit - I just realised it is one tracking number for both parts meaning post office have damaged the parcel and it's split apart
How can I get another hybrid sent out?
