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Message 11 of 17

Re: Landline charge if changing to Full Fibre

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Which I said in message 7

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Message 12 of 17

Re: Landline charge if changing to Full Fibre

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I was just confirming you are right.

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Message 13 of 17

Re: Landline charge if changing to Full Fibre

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Many thanks for the replies. For information:

1. I recently (March 26th) changed from being out-of-contract with BT (whoops) to the current Fibre 1/Digital Voice contract. So there may still be some change-over issues.

2. There have been no Digital Voice calls in the current billing period. So the £7.55 ‘Landline’ charge does not include any chargeable calls.

3. In case it was invisible in post 5, here’s another image showing my package/estimated bill:

BT billing.gif

I’ll wait for the next bill to arrive (28th May). If I don’t fully understand the charges, I’ll query them with BT and post the outcome here.

Thanks again,

Steve

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Message 14 of 17

Re: Landline charge if changing to Full Fibre

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Just for future reference, the image wasn't invisible, it's just that they go into quarantine until a moderator clears them.  Only you (when logged in), the mods and community leaders can see them straight away.

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Message 15 of 17

Re: Landline charge if changing to Full Fibre

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@AnotherStephen  Looking at your original post, why do you want to pay more  ( the upgrade) for a faster broadband service you’ll  hardly ever ( if at all) see the  benefit from? Unless you really can’t wait a few minutes more for your SatNav update to load or you’re in the business of downloading loads of videos for local storage and you can’t wait too long, or you just get a kick out of seeing the speed on fast.com, then the 100 (150)/ 30Mbps service is more than you’ll ever need as a domestic user. There are technical (not marketing) articles out there explaining all this.. For the vast majority of residential / domestic setups. Faster Broadband is not better.. It’s just faster. 
In case I get pulled up on that last statement.. I’ll qualify it with “Once you’re on fibre to the premises (FTTP)….” It could be argued that moving from Hybrid Fibre/ Copper  FTTC  at 80/20 to a full fibre 100/30 service is better in that latency (delay) is reduced  so improving the overall service. But that’s because of the full fibre technology, not outright speed. 

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Message 16 of 17

Re: Landline charge if changing to Full Fibre

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@pddco   

Yes, I’d fully agree with you.

I moved to 150 Mb/s FTTP from 58 Mb/S FTTC eight months ago.  Operationally, it’s made no difference in the time it takes to get from A to B, but the connection on FTTP is more stable.  None of this variation in speed when you reboot the router.

Speeds have been so poor for so long now that people have been conditioned to believe faster is always better, but your connection has several factors in the equation and the speed at your end is only one of them.  We passed the stage where a faster connection speed is automatically “better” some time ago, as speeds are now fast enough for most uses and any holdup is no longer at “your end”.  It’s a bit like buying a 160 mph car…you can still only do 70 on the motorway and even that will go to pot if the traffic is bad.

Of course, if I look at it from a cynical marketing point of view, …let’s get everyone on 900 Mb/s, close down the lower speed tiers, (because no one is using them anymore), and then start charging the suckers what it really costs, knowing they can’t downgrade.

Call me cynical, but I smell “Halo” all over again.

A more interesting consideration is symmetrical or asymmetrical speed?  If you are doing a lot of uploading to the Cloud, a package with symmetrical speeds would be more useful and you won’t get that from Openreach any time soon.

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Message 17 of 17

Re: Landline charge if changing to Full Fibre

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Hi @pddcoIn Message 15 you asked “Looking at your original post, why do you want to pay more…?”.

In fact I originally posted hoping to pay less!

If changing to ‘Full Fibre 500’ no longer incurred my current £7.55 monthly ‘Landline’ charge, then changing would reduce the overall cost slightly. However, from previous posts, the additional 'Landline' charge seems unavoidable.

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