I'm on Fibre 1 which doesn't include a phoneline. I'm trying to change package to Home Essentials, but it's asking me for a phone number to verify my landline. The other options is to pick ''I don't pay for a landline'' and then to wait over a month to have somebody come physically install a landline which is already installed.
The online customer support chat says it doesn't staff people for this subject, and instead to phone, but I don't have anyway to phone them (no I can't go to a friends or something). So how can I apply for a package change without having to have to wait for a month for somebody to come to do nothing?