Re: Line Rental Saver renewal

mispeltyuoth · ‎12-05-2023

I've just received notice that my LRS is due for renewal. When I click the link in the email I get this message in the browser

and am unable to connect to the BT site. I checked the client address and it's listed as belonging to BT. I've tried this on two PC's, both with no success.

There doesn't seem to be a way of renewing LRS online through MyBT (unless someone can tell me otherwise) without going through the link. Any ideas please?

imjolly · ‎12-05-2023

I can't find a workable link just the CS phone number 03301234150 and they should be able to help

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mispeltyuoth · ‎12-05-2023

Hi @imjolly

Yes, that was all I was able to find as well.

I also tried changing the IP address by going through a VPN and none of them work. I suspect something's wrong with BT's set up at the moment.

imjolly · ‎12-05-2023

I am surprised that BT have not stopped this LRS as it is misleading as there is no separate cost for line rental as that is now included in the broadband price

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