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Message 1 of 7

Move to EE

Hello there, I will be moving all my stuff over to EE from BT at the end of the month.

Will I receive new EE gear such as the new TV box and broadband routers.? Or will I retain the same BT branded stuff.

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Message 2 of 7

Re: Move to EE

@FC12 

Why not ask on the EE forum, as that is where you will be moving to.

https://community.ee.co.uk/

EE is a separate company within the BT Group.

You will most likely receive EE equipment.

 

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Message 3 of 7

Re: Move to EE

@FC12 

You will receive new EE broadband kit but the system recognises if you have BT Pro Box and shouldn’t send a replacement as they are the same kit under the hood.

This might be quite displeasing aesthetically for some!

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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Message 4 of 7

Re: Move to EE

I just gave them a call actually and they said a new EE TV box will be sent out so let’s see. Maybe they change their policy.

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Message 5 of 7

Re: Move to EE

I'm only going by what EE staff (including mods here), have been telling other people on the EE community who have been asking the same question.

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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Message 6 of 7

Re: Move to EE

Ah I see . Time will tell ! You’d think they’d want their new branding in as many homes as possible …. 🫤

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Message 7 of 7

Re: Move to EE

To be honest, no matter what anyone says, I think literally anything could happen right now, it all seems very fluid!

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BT Smart Hub 2 | Halo 3+ | Digital Voice | Sky Q | Apple TV 4K | LG OLED
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