<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I still need help to remove these other account, 3 times I’ve rang and every time been told the other accounts have been removed. Also got a bill for one account that £7 in credit. Please can I get some help?
