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pjbutcher
Beginner

on ‎24-03-2024 15h05

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Message 1 of 2

Multiple accounts

Hi,

I have 2 accounts listed to the same email address on MyBT. Only 1 is active. How can I remove the inactive one so that I can see the details and make any changes on my active account?

Thanks

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imjolly
Distinguished Sage
Distinguished Sage

on ‎24-03-2024 15h42

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Message 2 of 2

Re: Multiple accounts

phone CS 03301234150 or try billing team https://www.bt.com/help/contact-bt/account-and-billing/broadband and they should be able to help you



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