Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anyuser
Contributor

on ‎15-11-2023 10h50

387 Views
Message 1 of 2

My BT Offers not showing

I have FTTC broadband and landline from BT. With my contract coming to an end I wanted to see any new offers. When I log into my BT to check for offers it takes me to a page that says full fibre is now available even though it is not going to be until 2025 at the earliest.  All I can see are TV packages and the “broadband offers” button after these is not clickable. So I cannot recontract online.  Is this fixable?

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎15-11-2023 12h09

356 Views
Message 2 of 2

Re: My BT Offers not showing

I would phone the retentions team 08007831401 and see what you can negotiate to renew contract  normally better deal than online renewal



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply