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Anyuser
Contributor

on ‎15-11-2023 10h50

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Message 1 of 2

My BT Offers not showing

I have FTTC broadband and landline from BT. With my contract coming to an end I wanted to see any new offers. When I log into my BT to check for offers it takes me to a page that says full fibre is now available even though it is not going to be until 2025 at the earliest.  All I can see are TV packages and the “broadband offers” button after these is not clickable. So I cannot recontract online.  Is this fixable?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎15-11-2023 12h09

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Message 2 of 2

Re: My BT Offers not showing

I would phone the retentions team 08007831401 and see what you can negotiate to renew contract  normally better deal than online renewal



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