My father-in-law has moved to a care home from hospital

[hilray]

My father-in-law has moved to a care home from hospital. He has an expensive BT package that he cant use and we would like to adjust it for him please.

[imjolly]

are you trying to end the contract or make changes?

[hilray]

Ideally, we would like to cancel his contract if possible. He has been in care for six months and we are still awaiting the POA.

[imjolly]

I have asked the forum mods who are BT employees to see if they can help  they will post here

[hilray]

Thanks very much 🙂

[DavidM]

Hi @hilray and welcome.

Thanks for posting. I'm sorry to hear your father in law has had to move into a care home. I can help with his account. I've sent you a private message so you can get in touch. Just check your inbox and send me over the details.

Cheers

David

[DavidM · Accepted solution]

Thanks for sending over the details and for taking my call @hilray 

That should be sorted for you now but if there are any problems drop me a line and I'll be happy to help.

Cheers

David