<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
From April onwards, I have been unable to access my MyBT on the BT website. When trying to access it, I get "Access Denied" on my webpage. Alternatively, my website has opened up to a different error page. What do I need to do to fix this?