Hi,
The last bill I received was 13th November 2024.
Our next was due 13th February. But we haven't been issued one yet. I've checked online and it's not there?
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As this is a community support forum no one from BT will be able to check this on here for you. I would contact BT on 0800 800 150 and speak to the billing team who will be able to help clear things up for you