Not received Amazon referral voucher

[IreneH1]

I joined BT in August and on 1st Sept I received an email saying I would receive my Amazon referral voucher within 30 days but neither myself nor my friend has received them still and I have already paid a bill, soon to be two bills (1st Nov).  Please can this be looked into? Thanks 

[NeilO]

@IreneH1 I'm sorry the Amazon vouchers haven't arrived. I'll send you a private message so you can get in touch with your details and we'll ask the vouchers team to investigate.

Thanks

Neil 

[RobbieMac · Accepted solution]

Hi @IreneH1

Thank you for taking the time to chat with me again this afternoon.

I am really pleased you've received the vouchers now.  Sorry it took a little longer than we had anticipated.  I'll go ahead and close things off from my side now as agreed.  If you should need help or have a question about your services in future, feel free to come back on as you're more than welcome 🙂

Thanks,

Robbie