Now TV add on

[Peter3629]

This morning I received email from Now TV stating that I had ordered Entertainment pack and all further correspondence etc regarding this would be via BT account.

since I had not knowingly ordered I cancelled via BT but the cancellation does not come into play until 28 Oct and I have to pay £9.99 for the privilege until then

this can’t be right ? 
not used it and don’t intend to use it  - any advice

[garybs29]

Is there anybody in the house who could have? This will have been ordered either from the remote or by someone logging in with your details (change password too) & the pass is available straightaway so can't be cancelled.

[Peter3629]

If anyone did it would be by mistake