Long story short!
Been made redundant, 60 year old, receiving UC, need to reduce outgoings. Am I eligible for the BT Home essentials unlimited 67m/bps and unlimited phone package @£33 per month?
Who do I talk to, where do I go to find the information to downgrade?
Thanks in advance.
Solved! Go to Solution.
do you qualify here https://www.bt.com/exp/broadband/home-essentials?s_cid=con_bt_dg-home_awin_aff_vidAJM_110483-Editori...
packages available https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-...
if you qualify then phone CS 03301234150
Hi All
Re: BT Home Essentials Fibre2
Just spent 15 minutes on the phone with a nice lady, apologies forgot to writ her name down. Very helpful, answered her questions, gave my NI Number and a quick check later, contract changed.
New 12 month home essentials fibre 2 plan £23 per month
New 12 month Phone plan with unlimited calls etc £10 per month
Plus keep old Number
New contract total cost £33 per month.
Thank you for the advice given and the phone number provided. CS 03301234150
Keep up the good work 🙂