Openreach Full Fibre installation

[A_Banister]

Hi,

I have had a few emails off openreach who want to upgrade us from the old copper lines to the new full fibre line and keep sending installation booking emails they want me to confirm. I have been a little hesitant to accept the upgrade so far due to us thinking of maybe switching to another provider.

My question is, would the contract with BT start over again if they do the upgrade and then prevent me from changing providers without paying some huge fine as it would be leaving while in contract or would it just continue as is?

[gg30340]

It will start a new contract.

[garybs29]

I'm sorry but whar an utterly ridiculous responae given the unclear info from the op

@A_Banister have you contacted BT to regrade or not? If not & they are just doing an upgrade wirhout a new cobtract ignore the incorrect advice from @gg30340 will only be a 24m contract if you specifically agreed a new deal

[gg30340]

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@garybs29wrote:

I'm sorry but whar an utterly ridiculous responae given the unclear info from the op

@A_Banister have you contacted BT to regrade or not? If not & they are just doing an upgrade wirhout a new cobtract ignore the incorrect advice from @gg30340 will only be a 24m contract if you specifically agreed a new deal

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@garybs29 

What a ridiculous response from you.  How do you come to that conclusion with no additional information?

Speaking from personal experience of accepting the same offer to "upgrade" from copper to fibre, it started a new contract.

[iniltous]

AFAIK, if  an upgrade to FTTP at the same time as migration to DV is offered , that is OR taking advantage of the opportunity to upgrade and it isn’t a contractual event   oR are not involved in consumers arrangements with their providers, and as the migration to DV is at BT’s request not the consumer , then it’s not going to affect any current terms, should BT call to discuss other matters , and in the course of that conversation a new deal is agreed then the new contract is sent out clarifying the cots/minimum term etc .