Order placed by Colleague Products Team

[skyfiregold]

The Colleague Team placed an order for TNT sky sports and HD on my behalf which I’ve cancelled the next day but I’ve been told I must pay the £31.50 because the service was activated immediately. Can someone help cancel this charge please, I cancelled with in one day of being notified that the order was placed and have never used this service. 

[imjolly · Accepted solution]

this is a customer help customer forum and your post does not go to BT.  you need to contact BT cs 03301234150 ot try message now to billing

https://www.bt.com/help/contact-bt/account-and-billing/broadband