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Message 1 of 5

PAYG charge on new full fibre.

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I just had full fibre installed.  No problems.  Just received my first bill.  It has on it a 2£ charge on it .  It states this is for pay as you go for line rental as I don't have a call plan . I called bt customer service who said everyone gets this charge.  Even though I'm digital and no landline she could not really understand the point. So I'm asking does anyone else have this.. ?  

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Message 2 of 5

Re: PAYG charge on new full fibre.

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are you able to make and receive call on the landline even though you don't have a call package or is landline calling ability disconnected altogether



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Message 3 of 5

Re: PAYG charge on new full fibre.

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Yes I can .

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Message 4 of 5

Re: PAYG charge on new full fibre.

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Well there you go, you need to pay for the ability to receive calls. If you don't wish to make or receive calls, cancel the landline part of the package.

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Message 5 of 5

Re: PAYG charge on new full fibre.

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Arrr  ok thanks for that. I don't use it for any calls but I need it for my personal home alarm assistance.  Thanks for quick response.  

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