227 Views
Message 1 of 3

Pay as you go

Go to solution

Hi I am being charged £3 a month pay as you go. I don’t have a phone to plug in or want one. Can I just cancel this without impacting my BB service/ package? 
thanks 

0 Ratings
Reply
2 REPLIES 2
216 Views
Message 2 of 3

Re: Pay as you go

Go to solution

In theory, yes. However, anecdotally it seems to be problematic. You need to speak to customer services.

161 Views
Message 3 of 3

Re: Pay as you go

Go to solution

@Noodle17

your current contract is broadband with phone and you now want to change to broadband only contract.  As @licquorice  posted you need to phone CS 03301234150 and see if they will just change your contract to broadband only but may mean starting a new contract as phone is not in this case an add-on



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.