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Frustrated23
Beginner

on ‎29-10-2023 22h36

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Message 1 of 3

Pending application for account manager

I have applied to be account manager for my elderly mum's account to protect her from cold callers and scams. It is pending. How will this request be reviewed and how long will it take?

Thank you 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-10-2023 22h53

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Message 2 of 3

Re: Pending application for account manager

This is a. Customers help customer forum and post does not go to BT

Try phoning CS 03301234150 and they should be able to help



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Madpeter
Contributor

‎30-10-2023 7h20 - edited ‎30-10-2023 7h21

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Message 3 of 3

Re: Pending application for account manager

this request would be reviewed and accepted by her via her myBT or if she was to call BT and then she can ask staff to accept it.

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