Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Frustrated23
Beginner

on ‎29-10-2023 22h36

499 Views
Message 1 of 3

Pending application for account manager

I have applied to be account manager for my elderly mum's account to protect her from cold callers and scams. It is pending. How will this request be reviewed and how long will it take?

Thank you 

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎29-10-2023 22h53

488 Views
Message 2 of 3

Re: Pending application for account manager

This is a. Customers help customer forum and post does not go to BT

Try phoning CS 03301234150 and they should be able to help



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Madpeter
Contributor

‎30-10-2023 7h20 - edited ‎30-10-2023 7h21

448 Views
Message 3 of 3

Re: Pending application for account manager

this request would be reviewed and accepted by her via her myBT or if she was to call BT and then she can ask staff to accept it.

0 Ratings
Reply