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Playstation 5 delivery

Hi, 

I recently ordered a PS5 from the online store over a week ago however the shipping company have not yet received it. I’ve tried to contact BT but have received no reply. Has this happened to anyone else/ does anyone have any advice?

Thanks

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Message 2 of 2

Re: Playstation 5 delivery

@luke4321 

You would need to contact the BT Shop, which is totally separate from BT Broadband and Phone.

https://shop.bt.com/help/policies/contact-us

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