Being charged for calls made to 123 the speaking clock on my bill every month. Called BT and they have and have been given no solution but on reading here there seams to be a common fault. I have escalated my complaint as they tell me that they cant refund me the money and we must be making the calls, told them that i could give them CCTV showing that no one is in the office at 03.14 in the morning that could be making these calls. This is so frustrating trying to get to the bottom of this as i seam to be going around in circles. how has anyone else solved the issue of this i would love to know or maybe we as a business have come to the end with BT and need to move on
