I moved your post to start your own thread as previous post was 3 years old and marked solved
as you appear to have tried on numerous times to sort this I have asked mods to see if they can help sort this out
Hi @fergusos and welcome to our community.
I'm really sorry you've been receiving emails and letters from us. Obviously something isn't right here. I'll be happy to sort this out. I'll drop you over a private message now so you can get in touch.
Thanks @imjolly for bringing this to my attention.
Cheers
David