Cancel TV subscription

[sharoncaffo]

Good afternoon, 

I want to canel my TV broadband but I have lost the phone it is registered with what do I do please as I have paid in full yesterday 

Regards

Sharon 

[Keith_Beddoe]

@sharoncaffo 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

You will need your account number.

[sharoncaffo]

Hi Keith, 

Thank you its just I have misplaced my phone and I need that to get the verification to my account I believe, but I will contact them on the number you provide thank you. 

Regards

Sharon