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Message 1 of 9

Re: Deceased persons contract

Hi, I have just experienced the same thing, my father has died and I’ve just been told I’m now responsible for the outstanding months of the contract as I was the person who called and cancelled! I was never told this when I called, is there any way you can help me too? please 

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Message 2 of 9

Re: Deceased persons contract

I moved your post to start your own as previous post was marked as solved

I have asked a forum mod to help you and they will post here



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Message 3 of 9

Re: Deceased persons contract

Hi @amy2024,

Thank you for taking the time to join the Community.

I am sorry to hear that your Father has passed away and for any unneccessary stress that this has caused you at an already difficult time.

I will send you a private message so my team can fully help you.

We'll look into this and come back to you.

Thank you

DanielS

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Message 4 of 9

Re: Deceased persons contract

@amy2024 

please delete account number for your security as this is a public forum



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
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Message 5 of 9

Re: Deceased persons contract

I don’t know how! I’d like to delete it completely but can’t see how

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Message 6 of 9

Re: Deceased persons contract

You can only edit posts for an hour and you are unable to delete it completely. I have informed the mods but will delete the post for you if you wish.

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Message 7 of 9

Re: Deceased persons contract

Yes please delete, thanks 

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Message 8 of 9

Re: Deceased persons contract

Done

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Message 9 of 9

Re: Deceased persons contract

@amy2024 I can see your private message in our queue, we'll get back to you on that today.

Thanks

Neil

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