Deceased persons contract

[amy2024]

Hi, I have just experienced the same thing, my father has died and I’ve just been told I’m now responsible for the outstanding months of the contract as I was the person who called and cancelled! I was never told this when I called, is there any way you can help me too? please 

[imjolly]

I moved your post to start your own as previous post was marked as solved

I have asked a forum mod to help you and they will post here

[DanielS]

Hi @amy2024,

Thank you for taking the time to join the Community.

I am sorry to hear that your Father has passed away and for any unneccessary stress that this has caused you at an already difficult time.

I will send you a private message so my team can fully help you.

We'll look into this and come back to you.

Thank you

DanielS

[imjolly]

@amy2024 

please delete account number for your security as this is a public forum

[amy2024]

I don’t know how! I’d like to delete it completely but can’t see how

[licquorice]

You can only edit posts for an hour and you are unable to delete it completely. I have informed the mods but will delete the post for you if you wish.

[amy2024]

Yes please delete, thanks 

[licquorice]

Done

[NeilO]

@amy2024 I can see your private message in our queue, we'll get back to you on that today.

Thanks

Neil