<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Hi, I am also having the same issue, MYBT is showing an old trial line that i had on the account and its left this on the account, can you help me remove the account and leave me with the new account that has just been set up?