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Message 1 of 2

Re: I can not log into My Bt

I have the same problem. My VPN is disconnected but I still can't get it to work. Margaret
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Message 2 of 2

Re: I can not log into My Bt

Hi there @FlippettyFlop 

Thanks for coming to the community. 

Have you tried clearing cookies and cache and opening a new web browser, do you get the same error message? 

Have you made any account changes since you last logged into My BT? 

Thanks 🙂

Leanne.