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Message 1 of 3

How can I chat to bt online about my broadband package.

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Hi all.
i am trying to decide whether to cancel my broadband with bt. I want to chat online, but the website is really difficult to navigate. Is there a chat messaging service anymore

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Message 2 of 3

Re: How can I chat to bt online about my broadband package.

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Select the 'message now' option on this link https://www.bt.com/help/contact-bt/account-and-billing/broadband to have a live chat with a billing guide, they'll get you sorted.

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Message 3 of 3

Re: How can I chat to bt online about my broadband package.

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Thank you for your help

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