Hi,
I'm experiencing this issue as well. I was unable to resolve it over the phone with support this morning. Can anyone help?
Hi @kikuyaq,
Thanks for reaching out to us. I am sorry that we couldn't get this sorted when you phoned in.
I'll take a look into this for you and see what we can do to help you.
Check your private messages for a message from me, please, 🙂
Thanks
DanielS