Hi @stevemevans, sorry that you've old accounts on your BTID and this is causing some issues.
The quickest way of fixing this is to set up another BTID with an email address that has not been used as a BTID before and it will work ok.
If you don't have another email address you can use, I've sent you a Private Message so you can get in touch with the Mod team, and we'll raise the request to get the current BTID fixed. This can take a week or more to be completed currently.
Cheers
John
Hi @stevemevans,
Thank you for taking my call and for sending in your details.
I've removed those accounts leaving only the active account linked to your BT ID.
Thanks,
Paddy
