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Message 1 of 4

Re: Remove multiple BT accounts from ID

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Hi there - I have the same problem - think one of the accounts was created for BT Sports years ago, long before we started using BT for broadband. Can you assist in getting rid of it?

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Message 2 of 4

Re: Remove multiple BT accounts from ID

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Hi @tanktiger Yes we can help with that, is the BT Sport account causing problems? 

I'll send you a private message so you can get in touch with your details.

Thanks

Neil

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Message 3 of 4

Re: Remove multiple BT accounts from ID

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Yes it is the old BT Sport related one that appears to be causing the issue - I'll reply to the private message...

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Message 4 of 4

Re: Remove multiple BT accounts from ID

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Thanks for sending over the details @tanktiger .

That's been sorted for you now. Post back if you have any other problems.

All the best

David

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