I moved your post to start your own and that way you can get replies to your problem
Are you trying to activate Xbox game pass?
When was your activation date
Do you have more than one BT account
Thank you.
Yes - trying to activate a Xbox game pass. Activation date 19th March 2024 (today). I don't have more than one BT account to the best of my knowledge.
You need to wait till 14+days cooling off period has ended
Then use pc/laptop not app to access content partners