account details- account closed

[brandon96]

Hi,

I am also having the same problem as the original poster. I need to login to return my mini hub as I was sent one while waiting for my internet to be installed/activated in the 2 week wait period. Now I am being charged for still having it but I can’t return it as it says that my account has been closed down? Please can you help?

[JohnC2]

Hi @brandon96, thanks for posting and sorry you weren't sent a returns bag automatically when your account closed.
I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to arrange one for you.

Cheers

John