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Message 1 of 4

Real BT letter?

My mum has received a letter from BT telling her she needs to pay an outstanding amount. She does not have a BT account nor is going to get one. We actually had a guy come out in a van a month or so ago to ask about putting markings down infront of our driveway to put in a BT landline or something like that. We have absolutely no idea where this is coming from. Had to attach a link, wouldnt let me upload image. Letter image 

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Message 2 of 4

Re: Real BT letter?

Have you contacted BT Billing 0330.1234.150 to see why they are sending a bill to her? 

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Message 3 of 4

Re: Real BT letter?

The letter refers to a Business Account.  Your mum should call 0800 800 156 to query it.

 

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Message 4 of 4

Re: Real BT letter?

It would appear to be with regard to a business account. Call the number on the letter 0800 800156