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Message 1 of 2

Refer-a-friend link thinks I already have broadband, but I don't

I used to have BT Broadband. Then I moved house, and didn't. Now I have moved again and want to order  BT Broadband. A friend has sent me a refer-a-friend link. When I try to use it and enter my email address it says I already have broadband, and won't let me continue.

How can I tell the system that it is wrong?

 

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Message 2 of 2

Re: Refer-a-friend link thinks I already have broadband, but I don't

Hi, @JC64 Have you tried using a different email address?

Thanks

Neil

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