Renew broadband - offer looks too good and seems to be

[ozsat]

Anyone confirm this before I call them to discuss?

So I've got an offer to renew my broadband for 24 months at the current price - which is a good price already.

But when I choose to do it is then says I've got to add a payable calling plan. The one I have is £0 and we don't have a phone connected.

There is also no mention of tv which I also have at a good price - and I suspect that will get auto renewed at the standard price and my offer to keepv same price is likely to cost double.

Any ideas?   Lines are currently closed.

[ozsat · Accepted solution]

So I called and it seems it was an online catch.

Eventually got the deal I wanted and with a lower tv contract too - but now switched to EE account.

[Keith_Beddoe]

@ozsat 

As you are now an EE customer, in future you will need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

https://www.bt.com/about/bt/our-brands