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Robin
Contributor
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Message 1 of 5

Renewed contact, but now cheaper.

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Hello. 

I renewed my contract on 1st August for £35.99 for full fibre. However, since doing that the price has come down to £33.99. 

Would it be straight forward to get the lower price or, as I suspect, might I have to cancel and start over with installation appointment, etc. ?

TIA. 🙂

RG

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4 REPLIES 4
garybs29
Recognised Expert
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Message 2 of 5

Re: Renewed contact, but now cheaper.

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Lol, do you go back to the supermarket (or anywhere else) & say this is cheaper than last week/month? Offers can change & it's luck at the time. You can try but it's likely to be a case of reverting within the 14 days/cancelling so yes hassle

Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Renewed contact, but now cheaper.

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There is also the danger of losing your connection, and possible no being able to get another one, if the cabinet is full.

I would leave things alone and accept that prices change.

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garybs29
Recognised Expert
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Message 4 of 5

Re: Renewed contact, but now cheaper.

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The cabinet is irrelevant here as they're on full fibre

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TimCurtis
Guru
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Message 5 of 5

Re: Renewed contact, but now cheaper.

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@Robin 

Just call 0800 800030 and ask. Nothing to lose.

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