honestjohn
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I returned the Hybrid Connect Hub over 3 weeks ago and have still heard nothing. I have proof of postage and I really don't want to be charged £62 for something I have returned and it never worked either! I got a reminder email asking me to send it which I already have. Is there an email address or person I can contact about this? Its ridiculous.
Edit: I looked up the bar code and the package was delivered and signed by BT on the 16th March. What is going on?
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If you call BT Billing 0330.1234.150 with your Proof of Posting or Proof of Receipt they can update your account.