I had an email reminder a few days ago to return equipment, and I have just seen in mybt account area that there is a tab that still shows the Smart Hub 2 is still wating to be returned. Is this something I need to worry about? Will I get charged if BT don't log that this has been returned? If a mod can update this and log it as returned that would be great.
I upgraded to Full Fibre 500 on 4 Aug and returned the SH2 in the supplied bag shortly after. I recall getting a proof of postage slip from the post office, I am sure I can dig it out of a drawer if this is needed.