Returns Kit not arrived

[Vmpire94]

Hello! Cancelled my internet on the 22nd and I’m due to send my Smart Hub 2 back, was told the box to send it back would arrive in ‘a few days’ and now as we edge close to me moving house, I worry it’s just not been sent out. Is there anyway to check this or have the box resent to my new house as I don’t want to have any extra charges added

[NeilO · Accepted solution]

@Vmpire94 thanks for posting, I'm sorry the returns kit should have arrived by now. I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil